<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I've had several emails and texts about claiming my virtual reward card, but when I click on the links and log in there's nowhere to claim them. It just takes me to my BT home page with no option to activate anything. Please help!!!
If you are having trouble claiming the reward card online, please get in touch with our account & billing guides who can help to get this chased for you.
