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Morwenna
Beginner
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Message 1 of 2

Voluntarily suspend service rather than cancel

I  am not be able to make use of broadband or phone at my self catering holiday home for months due to CV-19. I'd like to suspend the service until things get back to normal, rather cancel and then try to rejoin again later. Is there a way of doing this? 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Voluntarily suspend service rather than cancel

this is a similar post and consensus of opinion is no

https://community.bt.com/t5/Bills-Packages/Will-BT-suspend-charges-for-properties-that-are-used-as-h...



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