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Message 1 of 2

Vouchers

Hi,

I’m trying to claim my M&S vouchers.  It says I need to type in a 12 character reference code starting with AJM...I can only find an order reference starting with VOLO13 followed by more numbers, but it’s longer than 13 characters in total-help, I’m losing the will!!! 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Vouchers

@NorthernMunki 

If you cannot find it then try https://www.bt.com/appsordermgmt/secure/listoforders.do

Look for the sales reference on this page, top right.

It may also be on the email you received from BT, confirming your order.

If not, then billing live chat should be able to give it to you.

on this page https://www.bt.com/help/home/contactus/#/account-and-billing/bill-payments-and-charges

Chat link is shown near the bottom of that page.

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Please try them first, and post back here if you still have problems.

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