cancel
Showing results for 
Search instead for 
Did you mean: 
MagicTorch
Aspiring Contributor
453 Views
Message 31 of 38

Re: WARNING to Max customers with BT Sport

Go to solution

Thanks to the Mods for sorting this out pretty promptly for me. Refunds were actioned, BT Sport cancelled and then re-ordered again. All is good!

0 Ratings
Reply
Highlighted
MadRob
Aspiring Expert
428 Views
Message 32 of 38

Re: WARNING to Max customers with BT Sport

Go to solution

Hi @DavidM.  Yes indeed you can now close the case.

 

Sorry I missed your call, it's been one of those long hectic days, but I see you texted and rang my mobile plus called my home number. Sorry you've had to chase me to get me. I've received emails regarding my two refunds and emails confirming the updated BT Sport order.

 

Thank you very much for updating me and for chasing this up for me. Well done @DavidM.

0 Ratings
Reply
Moderator
Moderator
396 Views
Message 33 of 38

Re: WARNING to Max customers with BT Sport

Go to solution

Thanks for getting back to me @MadRob. Appreciate you taking time to let me know this is sorted. Post back if you have any other problems and we'll be happy to help.

 

All the best

 

David

Community ModeratorDaveM
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
Cazzy1987
Contributor
341 Views
Message 34 of 38

Re: WARNING to Max customers with BT Sport

Go to solution
Just wanted to say my bill this month is correct. No BT sport charge and a refund!
0 Ratings
Reply
Moderator
Moderator
317 Views
Message 35 of 38

Re: WARNING to Max customers with BT Sport

Go to solution

Thanks for letting us know @Cazzy1987. Appreciate you taking time to do that.

 

Cheers

 

David

Community ModeratorDaveM
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
MadRob
Aspiring Expert
276 Views
Message 36 of 38

Re: WARNING to Max customers with BT Sport

Go to solution

I am STILL being charged for BT Sport. I'm going to have to start a new thread and hope it gets picked up. So much for it being sorted for me!!!

0 Ratings
Reply
Cazzy1987
Contributor
261 Views
Message 37 of 38

Re: WARNING to Max customers with BT Sport

Go to solution
Private message the mod that 'fixed' it.

It's a pain I know. Fortunately they did manage to fix mine, so hopefully they get yours sorted!
0 Ratings
Reply
MadRob
Aspiring Expert
253 Views
Message 38 of 38

Re: WARNING to Max customers with BT Sport

Go to solution

Thanks @Cazzy1987.  It's a strange charge. My bill is monthly with this month's bill covering up to October 17th BUT the BT Sport charge is only for September 18th - September 26th. Obviously a glitch somewhere.

0 Ratings
Reply