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atsang
Aspiring Contributor
226 Views
Message 1 of 4

Waited 57 mins, talked for 3 mins, then put me back to the queue

Waited 57 mins, talked for 3 mins, then put me back to the queue, after 10 mins, someone picked up and said system down. WHAT IS GOING ON BT??

 

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atsang
Aspiring Contributor
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Message 2 of 4

Re: Waited 57 mins, talked for 3 mins, then put me back to the queue

I need to get to the order management team, told by the advisor... anyone can help, do they have a direct number?

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Distinguished Sage
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Message 3 of 4

Re: Waited 57 mins, talked for 3 mins, then put me back to the queue

there is no direct number you could try live chat they may be able to help you

http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
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atsang
Aspiring Contributor
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Message 4 of 4

Re: Waited 57 mins, talked for 3 mins, then put me back to the queue

looks useful, will give it a try, thanks.

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