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Message 1 of 2

Waiting Over a Month for Connection

Hi all,
Apologies if this is the wrong forum to raise this under but I am at my wits end.
I've just moved into a new house (it's a bit out in the sticks so limited to broadband suppliers) and as the previous owners had bt broadband I went with bt for phone and broadband (order place 4th October). Phone connected with no issues but I'm still waiting for the broadband. I keep being given new activation dates which come and go with little to no contact from BT. The customer service team are all very apologetic and assure my that the next date will be the one (like today) but still nothing. I'm astounded that this level of incompetence still exist in this day and age
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Distinguished Sage
Distinguished Sage
Message 2 of 2

Re: Waiting Over a Month for Connection

Welcome to this user forum.

Do you have dial tone on your phone?

In order to find out what services and speed range you could be getting, please enter your phone number into this form.
Broadband availability checker

Please remember to edit out your phone number before you post the results.

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