Waiting for amazon echo

[Shirl1]

I rang yesterday to chAse up my amazon echo which i was ensured at time of order i would be entitled to.

Please help

[DanielS]

Hi @Shirl11,

What date did you place your order? Also, when did the order complete?

Thanks

DanielS

[Shirl1]

Ordered on phone 04.10.18. Installation date 22.10.18

[RobbieMac]

Hi @Shirl1,

 Thanks for coming back to confirm that.

After 14 days of the order completing you should have received an email with a voucher code for you to redeem your gift.  Can you check if you have received any emails around 6th-8th November with the voucher code?

Post back and let me know please.

Cheers,

Robbie

[Shirl1]

Hello again. No I did not receive an email

[Shirl1]

Hope you got my last message . The answer was no did not receive email

[RobbieMac]

Thanks @Shirl1,

Got your message.  Sorry you never received the email with the code.  We are going to need your details to check this out for you.  Please send them over and we'll get back in touch.

Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie