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ukfrogman
Aspiring Expert
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Message 1 of 2

When is the usage monitor going to be fixed?

For the latter two thirds of last month I have been getting this,

"The usage monitor is currently not available for a small number of customers. We understand how important it is to monitor usage, and as you're not able to view the usage monitor we will not charge you for going over your usage limit this month. You don't need to do anything, we'll take care of that."

 

When is this going to be fixed?

Regards,

Frogman
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1 REPLY 1
Distinguished Guru
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Message 2 of 2

Re: When is the usage monitor going to be fixed?

Given that "will not charge you for going over your usage limit this month", why would you want it fixed?  It sounds like you've been given a free upgrade to unlimited broadband!

 

More seriously, BT's systems are incredibly flaky, and I don't suppose anyone really knows when it'll be fixed.

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