I ordered BT Broadband in early Feb with it activated on Feb 28th. I thought I had to be with BT for 3 months before I could claim the £80 reward card? Is this correct? If I had to claim it within 3 months of activation that would be tomorrow and yet its not on my claim page? I could really do with this money right now and am very worried I am going to miss out?? Please can someone help?
Thank you! 🙂
Welcome to the Community and thanks for taking the time to post.
Reward cards expire after 3 months of your service going live so you should be able to claim your Reward Card online.
Can you confirm the date you ordered your package and the package you took out so that we can check if a Reward Card was on offer at the time?
I ordered BT on Feb 7th and it was activated on Feb 28th. I was under the impression that I had to be with you for 3 months before I could claim it but it would now appear that I had 3 months to claim it. £ months is up tomorrow so technically I should be able to claim it today but its not on my reward page. HELP !!!!
It was Superfast Fibre 2 Unlimited package with £80 prepaid Mastercard and M&S vouchers (£40 off the top of my head).