cancel
Showing results for 
Search instead for 
Did you mean: 
tp2
Aspiring Contributor
127 Views
Message 1 of 2

Where to find a Summary of all packages, add ons etc?

Can anyone advise me on just where I am supposed to look to get a straightforward account summary with details of my all BT packages on Phone, Broadband, TV etc.

 

I am dispute with BT over my billing, so I actualy want to see what tv add on packages I actually have (including descriptions of what they mean).

 

I have been all over the place and it seems to be one of the hardest things to do.!

 

thanks for any help.

rgds

tp2

0 Ratings
Reply
1 REPLY 1
Distinguished Guru
103 Views
Message 2 of 2

Re: Where to find a Summary of all packages, add ons etc?

Assuming you're on electrinic billing, it should all be available when you log on to your MyBT account on the BT web site.  Just hit the "View your latest bill" link.  You can also download a PDF file of your latest bill, which is identical to the paper bill.  This should list exactly what they are charging for, including any discounts.

 

The residential price list is here http://www.productsandservices.bt.com/products/lib/pdf/BT_PhoneTariff_Residential.pdf

 

 

0 Ratings
Reply