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ornge
Beginner
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Message 1 of 4

Why has my package increased in price?

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My bill is usually £42.99 a month, today I checked and my bill for Febuary is 47.91: saying my package is 45.49 with an added change sayinh 2.42 for broadband and calls. Just confused as to why my price has increased, my special offer is still active also so it's not that I renewed quite recently.

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3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Why has my package increased in price?

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Welcome to this user forum.

 

There was a small price increase in January which affected all people.

ornge
Beginner
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Message 3 of 4

Re: Why has my package increased in price?

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£4 price increase isn't small to me Smiley Sad Thanks for response

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Keith_Beddoe
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Distinguished Sage
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Message 4 of 4

Re: Why has my package increased in price?

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Personalised emails were sent out in December, outlining how the increases would affect your contract.

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