Very disappointed to find that the broadband usage monitor is still not available.
As I am on a 10GB monthly limit it's frustrating not to be able to check my use as I have not seen anyting to suggest the incorrect YouView logging problem has been resolved.
I have used tbbMeter from thinkbroadband.com but this seems to make any restarts really long so have had to abandon it for the time being. I have also used BitMeter OS but this seems to lose the server periodically.
I'm sure there must be a more reliable way to check this via the Home Hub but have no idea how so any suggestions welcome.
However, when you try to use the usage monitor you get the following message which would indicate that if you're on a limited usage per month you're going to be a lot better off when it doesn't work:
The usage monitor is currently not available for a small number of customers. We understand how important it is to monitor usage, and as you're not able to view the usage monitor we will not charge you for going over your usage limit this month. You don't need to do anything, we'll take care of that.
So actually you should be hoping they delay fixing it for as long as possible.
I think the "small number of customers" is slightly understated, this question has been asked several times and I get the impression that I and the others who have faulty broadband usage monitor are bigger than a "small number"
Still I won't complain because there is such a thing as a "free lunch" and I for one will take all the time in the world to eat it.
its been unavailiable to me for nearly 2 weeks , sent a e mail via this forum , did get a phone call from india , told they"d get a tech to look into it was told verbally that i have used only just over half of monthly allowance of 40gb , but seem to have a £5 fup fine so dont unerstand why ? got a reply to email today titled with someone elses name and talking about slow broadband , completely irrelavant to my particular issues ,not impressed
yes twice and still the same for over three weeks , there"s quite a few threads regarding this problem dating back to 2010 so obviously a reoccuring issue ,not very usefull when you need this facility to check that one doesnt go over limit and inccur penalties at£5 increments, seems alot of people dsipute the recorded usage figures even when it is up and running
I have just checked "My BT" and my usage monitor is now working ! It shows both the Youview usage as not counting towards the overall figure and, in my case 10 GB for 7 days, that do count towards my infinity 40 GB monthly limit.
You can't get away with a good thing for ever, I will have to take a bit more notice/care, of my usage, in the future.