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HHGTTG
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Message 1 of 7

Why should I be denied these latest packages?

It annoys me, as a BT customer for centuries, that I cannot avail myself of the latest BB and phone packages now being advertised on the BT website. I'l love to have unlimited BB usage for £16/month. I currently pay £10/mth for only 10Gb.

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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: Why should I be denied these latest packages?

as DS has posted before with good negotiation when renewing your contract you can get £10 pm for unlimited BB - like DS I have.  so existing customer renewing can get a better deal than a new customer



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Distinguished Guru
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Message 3 of 7

Re: Why should I be denied these latest packages?

To add.......;)

 

If you're close to the end of your current contract, or better still if you've gone over the minimum term, give BT a call, even ask to go through to retentions and see what they can offer;). IMHO never renew online.

 

You may be surprised by what deals are on - eg. BB option 3, UAT calls, BTV (PPV/PAYG not available anymore) and line rental for around £30 pm.

 

And you don't need to accept the first deal on offer - tell them you'll think about it and that you'll call them back after you've thought about it, you may get a lower price on subsequent calls:o;)

 

 

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HHGTTG
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Message 4 of 7

Re: Why should I be denied these latest packages?

My current contract ends in July and, yes, I would never apply or buy packages online. I always want to speak to someone in these circumstances. However a friend of mine only last week negotiatied the 40GB/mth deal which seems strange now that this seems to have been ditched. He managed this for an extra £1.65/mith uprgrading from Option 1, that is and paying 12 months rental in advance.

This whole paraphernalia is far too complex and suffers from variability.

Can one have upgrades mid-term in one's contract?

 

 

 

 

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Distinguished Guru
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Message 5 of 7

Re: Why should I be denied these latest packages?

40meg?

 

BT still do 40Mb (well up to 38Mb but that's close enough) with a 40GB limit or the same speed but totally unlimited

http://www.productsandservices.bt.com/products/broadband/packages

 

Yes, you can upgrade anytime you like, but your 'ammo' for a good deal will be reduced in comparison to being at or very near the end of your current contract

 

 

edit. Upgrading would put you on a minimum contract of 12 months.

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HHGTTG
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Message 6 of 7

Re: Why should I be denied these latest packages?


@DS wrote:

40meg?

 

BT still do 40Mb (well up to 38Mb but that's close enough) with a 40GB limit or the same speed but totally unlimited

http://www.productsandservices.bt.com/products/broadband/packages

 

Yes, you can upgrade anytime you like, but your 'ammo' for a good deal will be reduced in comparison to being at or very near the end of your current contract

 

 

edit. Upgrading would put you on a minimum contract of 12 months.


Silly me. Of course I meant 40GB limit. Sorry for my carelessness.

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Distinguished Guru
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Message 7 of 7

Re: Why should I be denied these latest packages?

No worries, you just confused me a tad:)

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