I bought my Wowcher and headed over to the bt site and proceeded to put in viewing card and the other details. However it keeps trying to take a payment on card or putting the charge onto my bill. When I saw the ad the main draw was the price and free activation. However I have posted to Laura S on twitter who then directed me to customer journey people , who sent me a link to a page where it doesnt charge you, I tried this and guess what, still trying to charge the activation. What do i do no one hs an answer?