Xbox Game Pass Ultimate is a gaming subscription service that includes all the benefits of Xbox Live Gold, over 100 high-quality games for console, PC and Android mobile devices, Cloud Gaming (Beta) and an EA Play membership, all for one low monthly price.
How do I get Xbox Game Pass Ultimate?
If you are (or become) a BT Broadband customer, you can add Xbox Game Pass Ultimate to your bill contract-free.
Just go to My BT, log in with your My BT details and then click ‘Add Game Pass Ultimate’. You can then set up a new Microsoft account or log in to your existing Microsoft account to complete activation and get started.
Who can get Xbox Game Pass Ultimate?
All new and existing BT Broadband customers can add Xbox Game Pass Ultimate to their bill, all you need is to have an active broadband line.
If you’ve just recently taken broadband with us or are in the process of moving home, you have to wait for your order to complete and your line to be active before you can add Xbox Game Pass Ultimate to your bill. Once your broadband is up and running, just go to My BT and log in with your My BT details. Then select ‘Add Game Pass Ultimate’ to get set up.
New customers can add Xbox Game Pass Ultimate when their broadband starts, and existing BT Broadband customers can add Xbox Game Pass Ultimate at any time (unless during a home move). Either way, just go to My BT and log in with your My BT details. Then select Add Game Pass Ultimate to get set up.
How much does it cost?
Xbox Game Pass Ultimate costs £10 a month on BT, which is a little cheaper than the market price just for being a BT broadband customer.
Can I sign up for Xbox Game Pass Ultimate if I have an existing subscription?
Yes, sign up via My BT and your billing will be transferred across to BT from the point you complete your activation.
If you have a few passes left on your Microsoft account, don’t worry you won’t lose these. Your existing passes will stay stacked on your account ready for you to continue using at any time.
Can I add more than one Xbox Game Pass Ultimate subscription to my BT account?
Unfortunately, you can only add one Xbox Game Pass Ultimate subscription to your BT bill.
Setting up and using Xbox Game Pass Ultimate on BT Broadband
How do I get started?
Anyone with BT Broadband can now add Xbox Game Pass Ultimate to their BT bill. To activate simply visit My BT, log in and click ‘Add Game Pass Ultimate’.
Once you have activated, you can use Xbox Game Pass Ultimate on a handset or tablet using Android 6.0 or later – a console or Windows 10 PC is required to use Xbox Live and Game Pass.
*Update* - Apple ios devices are now compatible with Xbox Game Pass Ultimate
What devices can I use Xbox Game Pass Ultimate on?
Once you have activated, you can use Xbox Game Pass Ultimate on a handset or tablet using Android 6.0 or later, but a console or Windows 10 PC is required to use Xbox Live and Game Pass. Cloud Gaming (beta) cannot be used on iOS or Huawei HMS only devices.
Do I need a controller to use to Xbox Game Pass Ultimate on?
Some games may require a Bluetooth controller to play. Learn what types of controllers will work when cloud gaming using the Xbox Game Pass app.
Once you have a compatible controller, learn how to connect your Bluetooth-enabled controller to your device here.
Can I set up Parental control on Xbox Game pass?
Child accounts and parental controls can’t be configured using the Xbox Game Pass for mobile app at this time. However, any content restrictions or limits already in place, such as those set using the Xbox Family Settings app, will be enforced while playing games from the cloud.
You can learn more about content restrictions, screen time limits and additional privacy and safety settings here.
Managing your Xbox Game Pass Ultimate account
If you are an EE customer, you can manage your Xbox Game pass from here
If you are a BT customer, you can manage your Xbox Game pass from here
How will I be billed?
Xbox Game Pass Ultimate is a monthly membership service that you pay in advance. You'll be billed for this every month (on around the date that your service started) unless you cancel. If you choose to take Xbox Game Pass Ultimate through BT, the monthly fee will appear on your BT bill.
How do I cancel my Xbox Game Pass Ultimate account?
To stop the auto-renewal of your Xbox Game Pass Ultimate account, log in to My BT.
You won't have to pay a cancellation fee. However, we won't refund you for any days you've already paid for. Instead, you'll have access to the service until the date that the membership would have auto-renewed (you can find this on your bill).
What happens if I cancel my BT Broadband?
If you cancel your BT Broadband service, your access to Xbox Game Pass Ultimate will end on the first Xbox Game Pass Ultimate bill date after your Broadband is cancelled. If you've already paid for a month's access to Xbox Game Pass Ultimate before cancelling broadband, you can game on until that month ends.
To avoid paying for any additional months of Xbox Game Pass Ultimate you can choose to opt-out of your auto-renewal at the same time you cancel broadband.
What if I move?
If you move home there'll be no break in your Xbox Game Pass Ultimate service if you keep BT Broadband. You'll still be able to access it on any compatible device.