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Marc123
Aspiring Contributor
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Message 1 of 2

Xbox One X from promotion not working.

Hello, I received my Xbox One X from the promotion but it’s not working.

What is the best advice to get a replacement?

Thanks.

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1 REPLY 1
RobbieMac
Moderator
Moderator
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Message 2 of 2

Re: Xbox One X from promotion not working.

Hi @Marc123,

Thanks for your post and welcome back!

Sorry to see the Xbox you've received isn't working.  I'm assuming you received the Xbox One X included with a package you ordered from us?  If so, this would have been dispatched from the BT Shop.  You'll need to contact the BT Shop directly about this.  The guys aren't around at the moment to speak on the phone however you can reach them on email shop@bt.com

Cheers,

Robbie

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