Hi to all?
I got my broadband on the Xbox deal which went live 28/02/20, and still No code?? Tryed contacting BT but no reply, also once u get the code where do u ur it? To receive ur Xbox?
If you are a new customer to BT you become eligible for the gift after 14 days have passed but it can take up to 28 days for the email to be sent to you so you can claim your Xbox from the BT Shop. Existing BT customers re-contracting their service become eligible after the 14 days have passed and the Xbox is automatically sent
Thanks for ur reply I am a new customer I was with Sky for 15 years and heard BT where really good but am not 100% yet, anyway it will be 28 days tomo since I went live? So not really sure what to do if I need to contact them or not? Thanks again 😃
The email may be delayed as I think it has to be generated manually, so staff shortages will affect this.
If you do not receive it by the end of next week, then please post back here.
Yeh I did think that, only I saw someone had wrote on the Facebook page they never got a code through, so I thought I’d double check!!!