We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
It could be worse 😂
Had mine since start of August still no code to claim
Make a complaint and all your told is "we didnt expect it to be this popular you could be waiting 3 month" naaah mate it says 14 days and then shipped in 1-3 working days!
Thanks for your post and welcome to the Community.
I'm sorry for the conflicting info you received. It's actually after 30 days following activation that the code is sent to your email with steps on how you can claim for your free tech gift.
Please hold off until after this time and it'll be emailed to you. If you are having problems feel free to post back and we can give you a hand at that stage.
So why is this not stated on website says 14 days after activation kinda not happy about this misleading information