cancel
Showing results for 
Search instead for 
Did you mean: 
2ukbren
Beginner
283 Views
Message 1 of 7

Yet another Tech Gift claim email gone MIA

Go to solution

Seems a lot of people are not receiving the claim process email for their free tech gift - I'm another.  You'd think something would be done about this broken process (the gift card claim worked fine).

Signed up in June (tech gift of choice was the JBL headphones), activated on 9th July and >30 days have passed without contact.  I did get a "welcome" email about the free tech gift way back when but it's been radio silence since then. Grateful if an admin could interject and get me back on the path to my goodies.

TIA.

0 Ratings
Reply
6 REPLIES 6
Moderator
Moderator
275 Views
Message 2 of 7

Re: Yet another Tech Gift claim email gone MIA

Go to solution

Hi @2ukbren 

Welcome and thanks for posting!

I'm sorry that you haven't received the email with the link to claim for your free gift.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

Community ModeratorRobbieMac
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
250 Views
Message 3 of 7

Re: Yet another Tech Gift claim email gone MIA

Go to solution

Hi

Yes I have the same email issues. No JBL headphones on the email link BT sent me, only the amazon echo or Fitbit charge 3.

0 Ratings
Reply
2ukbren
Beginner
221 Views
Message 4 of 7

Re: Yet another Tech Gift claim email gone MIA

Go to solution

Ugh,  they better still be on the list.  Options when I ordered the broadband were Amazon Echo, Galaxy Tab A  tablet (neither of which are appealing to me/us) or the fantastic JBL Live650 headphones, which was one of the deciding factors for choosing a BT deal.  We'll see...  

0 Ratings
Reply
217 Views
Message 5 of 7

Re: Yet another Tech Gift claim email gone MIA

Go to solution

Hi 

mid you keep reloading the get gift, the headphones will show up. It took me about 20 times reloading then they appeared. Good luck

0 Ratings
Reply
2ukbren
Beginner
198 Views
Message 6 of 7

Re: Yet another Tech Gift claim email gone MIA

Go to solution

Received my claim email today and was able to order my choice of gift. Nods to those who helped in this matter 🙂

0 Ratings
Reply
Moderator
Moderator
176 Views
Message 7 of 7

Re: Yet another Tech Gift claim email gone MIA

Go to solution

Hi @2ukbren,

Thank you for posting back.

I'm happy you've been able to claim your Free Gift and I hope you enjoy it when it arrives 😊

Thanks

PaddyB

Community ModeratorPaddyB
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply