(Have to use milouvision1 as I was logged off and the password set function isn't working).
W00t! It looks like it's been fixed! Many thanks for your call David this afternoon - much appreciated. And thanks to the BT Community.
Well, it's back this morning. All lights on. Diagnostic says no issues. The need to sign into WiFi message pops up. Click on and there it is again. "Your BT Broadband is suspended. Our records show you have an outstanding bill to pay."
However it was fixed, could that fix please be applied again.
An hour and 20 minutes on 150 with so far three people, explaining the same issue all over again with all saying this shouldn't be happening without possible resolution. Surely this fix isn't down to the BT Community forum?
[As an aside report faulted, text and email received providing a fault reference which if the fault tracking link is clicked shows no fault reported...]