I renewed my contract with BT and part of the deal was I would recieve an Amazon Echo after the contract date has restarted.
This has happened and still no email regarding my amazon echo. I have phoned BT several times with a promise, that I will get an email with the activation code... with no success!
It is also over the 4 weeks to wait for it to arrive!
Hi @sjaneh ,
Welcome and thanks for posting. Did you claim your gift as part of the order? Can you send me over the order details? I've sent you a Private message explaining how you can contact the forum moderation team.
Check here: https://community.bt.com/t5/notes/privatenotespage. Once I have the information we'll take it from there.
Hi @sjaneh thanks for sending over your details. The gift team have got back to me to confirm that the Echo will be sent to you. They have sent the request to the BT Shop to send this to you and it will be dispatched within the next 30 days. Please post back after the 30 days have passed to confirm that you have received the Echo ok or if you need me to chase it up again for you.