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wilke61
Beginner
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Message 1 of 2

broadband contract

hi my broad band is due to end next month I cant get thouth to bt to ask about it  the phones are chock a block does any one have an e mail I can send them a message and if I miss my date to renew  because of the virus   will they give me extra time     I have been on live chat no good on the phones   hope some one can help

 

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: broadband contract

your broadband won't stop when you reach end of fixed term contract it will continue on a rolling monthly contract. however any discount you had will cease so cost will increase until you can renegotiate a new contract deal

try phoning options team 0800800030



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