Hi everyone 🙂 ..I have purchased a BT broadband offer, expecting the equipment and engineer shortly to activate. During the purchase process no mention of the offer 'gifts' has been mentioned; samsung galaxy tab a and a card. At what point will i be able to obtain access these? tks 🙂
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Welcome to this user forum. @Radatart
Once the cooling off period has passed (14 days after the activation date), you'll receive an email with a code to claim your free gift.
Once you have received your code, you can select your free gift from the BT Shop here - https://shop.bt.com/other-pages/bt-customer-offers/bt-broadband-march-2019-offer/
Any other rewards can be claimed via this link claim my reward after the 14 days.
if FTTC the nyou will receive new hub but it is self install - no engineer visit unless you need a phone line