broadband price

[philip55]

Hello im paying £36 for full fibre and talk talk and sky do the same for £24 or £25. I accept new costomers get better deals but it's over 30% more does anyone think it's worth trying to haggle a better deal as i'm out of contract. As a pensioner it wouldn't be much hassle to change providers infact i'd probably just need a different router. Has anyone haggled for a better deal on just broadband or am i wasting my time. Thanks

[iniltous]

You don’t say what speed this is on FTTP (full fibre ) but I suspect it’s 150Mb (£24 being the TT price) the comparison for a new BT customer is £28 (both go up annually) ..so the BT price is more , but £36 is more than what 900Mb costs with BT for new customers , this is broadband only .
Negotiating can often get near the new customer price, but it’s not just BT that have prices for new customers that’s better than those outside a minimum term , if you were a Sky or TT customer outside a minimum term it’s the same situation 

[philip55]

Yes the 150mb . I'm paying £35-98 and £2-28 digital voice = £38-26. Just  think £12 a month more is over the top.

[imjolly]

I very much doubt you will get BT to drop to SKY price so easiest solution just talk to sky not BT and place order with one touch switch.  you may have a problem with your phone number if on DV but you need to discuss with SKY or your new ISP

you can try and see if BT will do anything phone retentions 08007831401

[Kimberlin]

@philip55 

Worth haggling if you have the time and patience with call centre staff. Remember however, if/when you do call BT, you'll undoubtedly be pushed to migrate to EE. Whether that is something you can stop, I have no idea, but if you are intent on staying with BT, you need to ensure that is what happens. Be aware also, even if you take out a brand new contract now with BT/EE, you'll still be hit with the annual price increase at the end of March.

Be careful also of being talked into a product you don't want or need.

[philip55]

Yeah i don't want to go to EE. I dont expect new costomer price but maybe a fiver off. I only have broadband and i'm home all day so it wouldn't be a big hassle to change to a new provider.

[Kimberlin]

@philip55 

Using One Touch Switching is by far the easiest method of switching provider, but, as has already been mentioned, that can very much depend on whether you have a landline or not and to which ISP you are switching to. You won't be able to use OTS to switch to EE anyhow (as far as I know), but yes, any other ISP that provides DV, then I'm only guessing, it won't be so much of an issue, but you need to check exactly what the crack is with any new provider you might go to.

You probably need your landline, but life is so much easier switching if you can do without.

[philip55]

Bt only just changed me to digital voice so i guess they'd want their router back

[Kimberlin]

@philip55 

If you've only just been switch to DV and they provided you with new equipment, then yes, if you switch to another ISP they will definitely want their equipment back. Make sure you get proof of posting, keep it safe and photo the tracking slip if you switch and send the gear back. There's been far too many stories of people stating they've sent equipment back, not kept proof of posting and then they get hit with charges.

[iniltous]

There are quite a few ‘don’t call , just switch’ comments on here  , but calling and having a conversation about a better price is always worth a go , no movement on price then switch , it may be the incidentals that may make a difference, like if you use your @btinternet.com email , it may be frustrating using it via a browser rather than an email client .