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bobsaund
Newbie
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Message 1 of 2

broadband usage

I have the same problem as sam690. We nearly always keep within out 10gb limit. usually using 6-8gb. So it came as a shock to find an overuse charge of £19.50 and the bill stating we used 23gb. After several long phone calls I was told several dates when we used a lot. Having checked back we have no recollection of any extra use. Could someone one please look into this for us

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1 REPLY 1
Distinguished Sage
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Message 2 of 2

Re: broadband usage

it is possible that your usage increase may be caused by windows 10 updates
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