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ebmenda
Beginner
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Message 1 of 4

bt moving home page not working

I've tried to use several time but I got the same technical error. how can I move my adress?

 

Screen Shot 2017-03-31 at 13.29.37.png

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ebmenda
Beginner
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Message 2 of 4

Re: bt moving home page not working

if Anybody knows the solution, help please!

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: bt moving home page not working


@ebmenda wrote:

if Anybody knows the solution, help please!


Not sure that you can do that via MyBT, you would have to follow the home move process.

 

https://www.productsandservices.bt.com/products/homemove/

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Moderator
Moderator
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Message 4 of 4

Re: bt moving home page not working

Hi @ebmenda Sorry you are having a problem with trying to arrange your homemove online.

 

You would be best to call the homemovers team on 0800 100 400 and get your order placed. They are open Mon- Sat 8am - 8pm and Sun 9am - 6pm. Have your account number available when you call. 

 

Cheers

John

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