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Beginner
Posts: 2
Registered: ‎19-08-2010
0

can i defer payment

Hi there

I am hoping I will be able to defer payment of my recent bill for 4 days (payment due 13th march but i dont get my salary til 17th march). Do I need to get permission to do this or will my broadband/phone be suspended. I have tried a number of times to ring the automated service yesterday and today then everytime I get put through to an advisor I get disconnected.

Thanks

Expert
Posts: 1,159
Registered: ‎02-08-2010
0

Re: can i defer payment

No you wont be cut off immediatly, BT will give you 7 days to pay if you are late paying your bill and then they will cut you off, after of course sending you reminder letters first.

 

I wouldnt advise not paying the bill because you could be charged £7.50 late payment fee.

 

I'd advise sending an email to the Mods- http://bt.custhelp.com/app/contact_email/c/4951

 

They may be able to help (note your account detailing your intentions or move the goalpost of the payment date you currently have.

 

 

Hope this helps :smileyhappy:

Distinguished Sage
Posts: 49,104
Registered: ‎21-06-2010
0

Re: can i defer payment

Hi there is an automated method for delaying payment dial 150 advise you to persist calling
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