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francisbaker
Beginner
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Message 1 of 3

cancel BT TV

I currently have broadband, mobile phone sims and BT TV.  I wish to cancel BT TV and leave everything else unchanged.  How do I do this?  I could find nothing obvious in the "manage" link for BT TV.

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StewM
Distinguished Guru
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Message 2 of 3

Re: cancel BT TV

Hi @francisbaker 

Click on “Contact BT” at the bottom of this page. Follow the prompts and you will find the 0800 783 1401 to call.

Irregardless of what you may be told, if you have completed your minimum term and your contract started before December 2019, you do not have to return the Youview Box.

Stew

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francisbaker
Beginner
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Message 3 of 3

Re: cancel BT TV

Thanks StewM,
No doubt a lengthy wait in a queue coming up 🙂
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