HELP... ive tried several times now to cancel my bt sports subscription. you can only do this by tlelphone which has left me hanging on for 20 mins and had to put it down. Im on the vulnerable list and talking via phone causes me great anxiety. Why can we not cancel on line???? Its costing money hanging on the phone its so frustrating
I have exactly the same problem. I am reasonably adept at finding my way around computers but trying to cancel BT Sport on line has had me tearing my hair out. If BT are happy to take my money on line they should be prepared to allow me to cancel in the same way. What say you Mr Moderator?
you need to phone to cancel
Ive been having trouble swapping Sport to entertainment package and it is clear that BT are making this as difficult as difficult as possible as they know they have little to offer for the summer months. You also have to give 30 days notice to cancel if under contract