I will have to change this account into my name when my husband dies which will be soon, they won't do it now I tried. On line chat was worse than useless kept cutting me off before I had answered their question. How on earth can I do this on line ? I need a telephone number , but the only thing I can find is an address for BT Correspondence CENTRE but no telephone number. They are a telephone service for God's sake.
Anyone know of a number I can ring when the time comes ?
I don't know if you received my original reply. I am new to this ! I understand now I cannot change anything until my husband passes away but now I know what to do in the future. Thank you for your help. Much appreciated.