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Beginner
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emailed offers for halo upgrade

I got an email from bt offering upgrade to halo, priced it up for inc.tv landline and fibre halo, £39.99, clicked order but suddenly its £49.99 and I only paid £42.99 before, whats going on

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: emailed offers for halo upgrade

Phone the Renewal Team on 0800.800.030.

They make take a while to answer but you may be able to negotiate a better deal than the online that you are unable order.

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Beginner
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Message 3 of 3

Re: emailed offers for halo upgrade

Hi,got through yesterday and they just said you can go back to your old package @ 42.99, new customers only I think. 

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