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arundon1
Newbie
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Message 1 of 4

free fitbit with broadband

I received my free fitbit as part of a broadband deal. It doesn't work, what do i do about this?
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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: free fitbit with broadband

Hi arundon1,

I'm sorry you've received a faulty FitBit. You would need to return through the BT Shop. You can find a few more details here - How do I arrange a return?

Thanks

PaddyB

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arundon1
Newbie
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Message 3 of 4

Re: free fitbit with broadband

hi, just for confirmation, i will receive a replacement won't I?
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Moderator
Moderator
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Message 4 of 4

Re: free fitbit with broadband

Hi @arundon1,

Any replacement would be done in line with the BT Shop's Returns Policy.

Thanks

PaddyB

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