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hatty
Beginner
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Message 1 of 6

help i need a new bt number

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hi can anyone tell me how i can change my bt phone no. I'm receiving calls from loan , car finance and debt consolidation companies its awful they are so persistent ive tried to block no's but one loan company came through on 4 different no's also getting silent calls and recorded messages. i don't want or need any of these things i just want them to go away PLZ HELP !!!!!!!!!!!!!!!!!!!!!!

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Message 2 of 6

Re: help i need a new bt number

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Have a look at the link below, and note the number to ring for malicious calls etc.  Im sure you will find assistance here.

 

 

 

http://bt.custhelp.com/app/answers/detail/a_id/9954/kw/nuisance%20calls/c/345,351,363/session/L3RpbW...

AQ.
"Welcome to Royston Vasey - You'll never leave."

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geo1986
Aspiring Expert
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Message 3 of 6

Re: help i need a new bt number

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Assuming you have tried those steps and it has not stopped the calls, then BT do offer a free renumbering service (but you need to have tried those steps first!). The billing team do it an they can be called on 150
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Message 4 of 6

Re: help i need a new bt number

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An alternative to changing your number is to purchase a device called "Truecall".  Many on here use it; google it and take a look.

 

That way your friends/family can continue to use the same number. You wont be pestered again, if the feedback is anywhere correct on the device. Smiley Wink

AQ.
"Welcome to Royston Vasey - You'll never leave."

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hatty
Beginner
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Message 5 of 6

Re: help i need a new bt number

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thankyou for your help , ill see how it goes

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Distinguished Guru
Distinguished Guru
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Message 6 of 6

Re: help i need a new bt number

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Have you registered with the Telephone Preference Service? It's not perfect but they can and do take action against UK-based companies who cold call registered numbers. They say it takes up to 28 days to become effective but it's often much quicker than that.

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