how do I claim amazon echo

[hunain1988]

hi signed up to bt and an amazon echo was in the bundle for signing up to bt. how do i get the amazon echo

[Keith_Beddoe]

Welcome to this user forum. @hunain1988 

When did you place your order?

[hunain1988]

I had placed order on 12 February and broadband had been activated on 26 February.

[Keith_Beddoe]

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@hunain1988 wrote:
I had placed order on 12 February and broadband had been activated on 26 February.

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I assume you have not received an email with a code and a link to the BT Shop?

[hunain1988]

Ya, I haven’t received any code.

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[DanielS]

Hi @hunain1988,

We'll check to see if your offer required a code or not. It may be automatically dispatched by us. I've sent you a private message with some more details.

Thanks

DanielS

[hunain1988]

Hi, Please someone can tell me, what is happening with my query.

[DavidM]

Hi @hunain1988  and thanks for posting.

I’m really sorry you haven’t received any updates on this. @NeilO  is due to pick up later today and will be in touch to let you know what’s happening with it.

Cheers

David

[hunain1988]

Still waiting! No response from BT