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Moderator
Moderator
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Message 11 of 17

Re: how do I claim amazon echo

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Hi @hunain1988 ,

 

Thanks for posting. I'm really sorry you haven't had any updates. Leave it with me and I'll check what's going on.

 

Cheers

 

David

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Moderator
Moderator
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Message 12 of 17

Re: how do I claim amazon echo

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Hi @hunain1988  thanks for taking my call earlier and sorry you were not contacted back earlier. I've had a look at this for you and the promotions team agree you are due the Amazon Echo and this will be dispatched to you within the next few days.

Cheers
John 

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Newbie
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Message 13 of 17

Re: how do I claim amazon echo

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Hi,

I have waited 14 days for the code to be emailed to me after my broadband went active. Is there a way to get this emailed out to me?

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Distinguished Sage
Distinguished Sage
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Message 14 of 17

Re: how do I claim amazon echo

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Welcome to this user forum. @Mdailly559 

When did you place your order, and what date was your service activated?

Are you sure its the Amazon Echo offer, and not the free tech in March promotion?

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Newbie
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Message 15 of 17

Re: how do I claim amazon echo

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Sorry, it was the free tech in March promo.

 

The order was placed over the phone and the broadband went active on 28th March. 

 

Matt 

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Moderator
Moderator
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Message 16 of 17

Re: how do I claim amazon echo

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Hi @Mdailly559  you should automatically receive the code within the next few days. The code is only sent after 14 days from the activation date. If you still don't get the code over the weekend post back and let me know and I'll be happy to chase it for you.

cheers
John

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Newbie
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Message 17 of 17

Re: how do I claim amazon echo

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Thanks, John, will do. 

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