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wolfmanii
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Message 1 of 2

left BT and received a plastic bag in the post from them with no request or prior information.

Hi, left BT for a new provider and today through the post I received a plastic postal bag which has a BT Returns address on it. However I have had no contact from BT, so no idea why they have sent this, I assume they want the router (that gave up the ghost ages ago) back, but it would have been good to be informed of this.

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Message 2 of 2

Re: left BT and received a plastic bag in the post from them with no request or prior information.

@wolfmanii  there should have been a letter accompanying the returns back explaining that you could return your BT equipment for recycling and I'm sorry this was not included in the envelope. 

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