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Message 1 of 6

logon to EE account

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Since changing to EE recently I have had difficulty logging on to my EE account. Password not recognised, reset code not working and finally a message saying it's a fault at their end try later or phone.

Anyone else come across logging on to EE. 

Have now had 6 codes sent to my email address and all have failed . 

Life is too short for this time wasting with EE.

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Message 2 of 6

Re: logon to EE account

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Might be more advantageous posting on the EE community. 

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Message 3 of 6

Re: logon to EE account

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as @Kodikid  posted try here  https://community.ee.co.uk/



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Message 4 of 6

Re: logon to EE account

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It might be a better idea if the BT and EE Communities merged for domestic users if BT is trying to off load to EE.

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Message 5 of 6

Re: logon to EE account

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Allegedly
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Message 6 of 6

Re: logon to EE account

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You could be right.

I have just complained to EE that I had been promised a new tablet, even received an order number.

Didn't get it so checked tracking and lo and behold it had been cancelled and no notification sent to me so I don't believe anyone actually has a clue about what is happening between BT and EE.  Hopefully I am a one off and no one else is in the same boat. 

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