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buddy1949
Newbie
82 Views
Message 1 of 4

mastercard voucher

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HI , firstly not sure on correct board ( new and first posting ) .

I signed up for a BT broadband package on 20 / Nov / 2019 . The guy on the phone spoke like an an express train , but he did mention a mastercard voucher I was entitled to . I have received no email or indication of this , and nothing on my BT page .

Looking online it advises to claim asap for this voucher , but I am in the dark as to how to proceed . As I have relatives with health issues I have limited time to devote to this , so any advice gratefully accepted .

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3 REPLIES 3
Iangla
Contributor
72 Views
Message 2 of 4

Re: mastercard voucher

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Visit Bt.com/claimmyreward and log in using your username and password. You can then claim the reward. This will be available as soon as you are out of your 2 week cooling off period. 

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: mastercard voucher

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The reward card is only available for orders placed online, unless you were verbally promised it when you rang up. All calls are recorded and a note put on the account.

This is the info page.

https://www.bt.com/manage/bt-reward-card/

buddy1949
Newbie
41 Views
Message 4 of 4

Re: mastercard voucher

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HI ,

Thanks to all who responded , reward card claimed and acknowledged .

  cheers

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