after twenty plus years being with Bt i am leaving, i want to upgrade to infinity but new cusomers get a much better deal than us long term loyal ones. new customers £15 me £23... contract runs out on the 21st december, how long before that can i aks the new ISP to start the change over?
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I feel the same, however my gripe is why should I have to sign up to an 18month contract when new customers get a 12 month one. I was even willing to pay new price.
Its silly really because you know the price will go up during that time and can use that reason to escape from the contract.
I will be looking after Christmas as I know Sky is only a 12month contract.
the lenth of the contract did not bother me, its the way loyal customers are treated, BT are not intresteded in retailnig customers. i will keep my bt email bcause i can pay a small fee to keep it, but after moving up to fiber, from standard broardband i will still be paying a £100, each year for the next 3 years, less then staying and doing nothing...