I am probably the last person to be sent a letter to say I have a pin number. I did not realise it needed one till I logged into MY BT and surprise-surprise although I could access the webpage with my account on it it refused to display any detail till I went through the process of registering the pin. Then abracadabra-- my details came up I notice most of the info requires the pin now. .Now if only the email click on would work right its not registering now so I still use BTyahoo log-in. By the way the telephone number supplied for questions=0800-800-150 is wrong or so the nice gentleman in India told me he transferred me to residential. But I was surprised at how nice this Indian gentleman was too I understood him and he me, that shocked me as I could never understand what they said in India and talked too fast and they couldnt understand me. Has somebody made changes?
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If you're the last person to get a PIN, I won't be getting one. Still a full service here without.
Hello Potty person- The reason I said that was that this was brought up in March on this website so I naturaly assumed most would have it by this time