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JM55
Beginner
1,071 Views
Message 1 of 2

"Place the order on contingency" error

After receiving an email about the price increases kicking in next month unless I choose to "act now" to keep my current broadband price, I clicked on the provided link, logged into my account & found the package which kept my current package at the current price. I clicked the 'add & continue' link but I then get the following message: "Sorry.. There's been a technical error, please place the order on contingency".. With the word "contingency" being another link.. Which only takes me to a "page not recognised" message.
I've tried on laptop, tablet & phone on different browsers etc but encounter the same problem each time.
Any help will be much appreciated.

Regards

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BV9
Beginner
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Message 2 of 2

Re: "Place the order on contingency" error

I am getting the same message when I try to do exactly the same thing. Can anyone from BT please shed any light? I want to avoid having to call

 

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