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Newbie
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Message 1 of 3

remove old BT Account Numbers

Hi,

I can't find a live chat option and don't fancy taking up the call space to get through to someone.

Can someone help me to remove my old accounts from my BT ID? I have 3 old accounts to remove.

Many thanks

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Moderator
Moderator
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Message 2 of 3

Re: remove old BT Account Numbers

Hi @chicken welcome to the forum and thanks for your post. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.

cheers

John

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Newbie
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Message 3 of 3

Re: remove old BT Account Numbers

Hi I have the same issue and I think this may be partly why I'm struggling to get anywhere with claiming a reward card as an old ac number comes up when I click on the my rewards page. I would appreciate a contact through here as the bt site online help is non-existent.

Thanks

 

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