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Beginner
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Message 1 of 5

remove old BT Account

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I'm returning to BT, In MyBT account I can see an old BT Account that I had from years ago Is It possible to get this old account removed? I've had a look in MyBT can can't see a way to remove it.

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Moderator
Moderator
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Message 2 of 5

Re: remove old BT Account

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Hi @Brendag,

We will need to remove it for you. You can reach us by clicking on my user name and then copying and pasting the link under "Moderation Team Email Address" into your browser. We'll remove it and get back in touch with you afterwards.

Thanks

DanielS

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Moderator
Moderator
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Message 3 of 5

Re: remove old BT Account

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Hi @Brendag Thanks for sending over your details. I've removed the old account now from your online profile please can you check and post back to confirm that it is now removed for you.

Cheers
John

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Beginner
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Message 4 of 5

Re: remove old BT Account

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Thank you.

All working fine.

 

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Moderator
Moderator
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Message 5 of 5

Re: remove old BT Account

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Hi @Brendag Thanks for checking that and posting back to let me know.

Cheers
John