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Salamander14
Beginner

on ‎19-12-2021 14h55

530 Views
Message 1 of 4

returning old equipment

I have been going round in circles trying to find the bit that lets me ask for a bag to return old equipment but I can't find it. Can anyone help

 

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3 REPLIES 3
gg30340
Distinguished Sage
Distinguished Sage

on ‎19-12-2021 17h27

511 Views
Message 2 of 4

Re: returning old equipment

Phone BT 0800.800.150 and ask for a returns bag or see link

How to return and recycle your BT equipment for free | BT Help

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crimsom
Contributor

on ‎19-12-2021 23h59

496 Views
Message 3 of 4

Re: returning old equipment

Hi @Salamander14 I have same problem, do not know why BT make it difficult. The Returning your BT Business equipment in three steps | BT Business (custhelp.com) says get the correct returns label. If your returns kit does not arrive, chat now to request another.  

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NeilO
Moderator
Moderator

on ‎20-12-2021 8h38

485 Views
Message 4 of 4

Re: returning old equipment

Hi, @Salamander14 did you manage to sort a returns bag? If you need any help arranging this post back and let me know.

@crimsom I'm sorry we can't help BT Business customers in this community, if you need any assistance with BT Business services I'd recommend posting on the Business Fourms

Thanks

Neil

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