I’m hoping someone can help me claim my reward card, i’ve tried via the email and text and each time it says
Please try after some time
My service is active, has anybody been able to resolve this issue?
Thanks for your reply
I have tried several times and keep getting the message Error
Please try after sometime
So unsure of the next step.
Thanks for replying
I did follow the link, with an error code, so maybe i will ring BT 💁🏻♀️
As i’m unsure of next step to resolve the issue.
Thank you for posting and welcome to the Community. I'm sorry you haven't been able to claim your Reward Card. If you send me you details, I'll be able to do this for you.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages