rewards card activation code?

[mark74]

Spoiler

i have recieved my bt rewards card (mastercard) i cannot get the activation code, i have asked for it 7 times now and it has not worked can you speak to someone in person to resolve this?

[NeilO]

@mark74 I'm sorry that you're activation code hasn't arrived. Please use the 'click here to contact the mods' link in my forum profile to send in your details and we'll contact the rewards team about this. You can find the link by clicking on my username.

[JohnC2]

Hi @mark74 Thanks for taking my call earlier. Please contact the Reward card provider on the number I gave you and post back and let me know how you get on. They should be able to ensure you receive an activation code.

Thanks
John

[mark74]

Hi i have tried again to get code but received nothing you cannot talk to anyone as it is automated?

[NeilO]

Hi @mark74, this is a quick update to let you know that @JohnC2 has raised a case with the reward card team. He'll get back in touch with you when they provide him with an update.

[JohnC2 · Accepted solution]

Hi @mark74 thanks for taking my call earlier and good news to hear you have received the activation code now and successfully activated your reward card.

Cheers
John

[Wolli90]

Hi, 

I have received my rewards card (Mastercard), but no pin or activation code. How can I activate my card?

Thanks

[Keith_Beddoe]

@Wolli90 

If your issue is that you have a reward card but did not get an activation code please visit Resend activation code and purecard will send the activation code to your email address