sainsburys gift card

[atomic7431]

hello,

I claimed my sainsburys gift card on the 3rd July 2013 and i am still awaiting them? the deal was for £100 card when i purchased the infinity and phone package, Now this seems an extreme length of time and i am very disappointed.

Can someone look into this and advise when the card will be sent and explain to me why i am having to chase this when it was advertised as a guaranteed gift if i was a new customer!

Very disgruntled.

David.

[atomic7431]

is there no bt representative going to answer me?

[atomic7431]

de dum de dum

[john46]

This is a customer to customer self help forum the only BT presence here are the forum moderators  

Posts made here do not go directly to BT

I suggest you contact live chat at this link they should be able to help you

http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums

[atomic7431]

I contacted them and they said my registration was on their systems, she said someone would call me back and nobody has!!!!!!!!

[john46]

when did you contact them?

[atomic7431]

i contacted them on the 27th august and i have had nothing from them still, no call, no vouchers nothing.

[daffodil12]

Hi Atomic

              You need to fill in the online form

                 https://www.vouchers.bt.com/offer/sainsbury/