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Aspiring Contributor
atomic7431
Posts: 8
Registered: ‎18-06-2013
0

sainsburys gift card

hello,

 

I claimed my sainsburys gift card on the 3rd July 2013 and i am still awaiting them? the deal was for £100 card when i purchased the infinity and phone package, Now this seems an extreme length of time and i am very disappointed.

 

Can someone look into this and advise when the card will be sent and explain to me why i am having to chase this when it was advertised as a guaranteed gift if i was a new customer!

 

Very disgruntled.

 

David.

Aspiring Contributor
atomic7431
Posts: 8
Registered: ‎18-06-2013
0

Re: sainsburys gift card

is there no bt representative going to answer me?

Aspiring Contributor
atomic7431
Posts: 8
Registered: ‎18-06-2013
0

Re: sainsburys gift card

de dum de dum

Sage
john46
Posts: 41,615
Registered: ‎21-06-2010
0

Re: sainsburys gift card

[ Edited ]

This is a customer to customer self help forum the only BT presence here are the forum moderators  

 

Posts made here do not go directly to BT

 

 

I suggest you contact live chat at this link they should be able to help you


http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums

If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
Aspiring Contributor
atomic7431
Posts: 8
Registered: ‎18-06-2013
0

Re: sainsburys gift card

I contacted them and they said my registration was on their systems, she said someone would call me back and nobody has!!!!!!!!

Sage
john46
Posts: 41,615
Registered: ‎21-06-2010
0

Re: sainsburys gift card

when did you contact them?
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
Aspiring Contributor
atomic7431
Posts: 8
Registered: ‎18-06-2013
0

Re: sainsburys gift card

i contacted them on the 27th august and i have had nothing from them still, no call, no vouchers nothing.

Beginner
daffodil12
Posts: 4
Registered: ‎05-09-2013
0

Re: sainsburys gift card

Hi Atomic

              You need to fill in the online form

 

                 https://www.vouchers.bt.com/offer/sainsbury/