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signing in

1i can sign in with bt email but my bt does not accept same username/password      -----why?

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Re: signing in

Hi @Warne, welcome to the forum, and thanks for posting.

Sorry that you're not able to get into your MyBT with the same password as you're using for your email account.

If you're still experiencing this issue try a password reset by following the forgotten login details on the MyBT home page.

Cheers

John

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