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davey1981
Newbie
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Message 1 of 2

still no reward to claim! whats going on

so orderd my BT package on the 19th sep installed on the 3rd of October I asked about my reward and was told to wait a few days well its been a few weeks still no sign of a reward to claim what's going on bt

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: still no reward to claim! whats going on

@davey1981 

Did you order online?

Judging by other post on this forum, it can take between 14 and 30 days before you can claim.

https://www.bt.com/manage/bt-reward-card/

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